A day in the life of a technical virtual assistant
Inbox triage, meeting notes in three languages, and keeping a 12-person delivery team on schedule: what our VA team actually does.
Grace Lim
Senior Virtual Assistant · ITeraLove
People often picture virtual assistants as calendar managers. Ours are embedded in delivery teams and keep the work moving.
Morning
- Triage overnight emails and tickets from clients in other time zones.
- Post a short daily digest: what's blocked, what's due, and who's out.
Midday
- Take notes in client calls, in English, Spanish or Tagalog, and share action items within the hour.
- Chase approvals, invoices and access requests.
Afternoon
- Update the project tracker and documentation.
- Prepare the agenda for tomorrow's meetings.
Engineers can stay focused, and clients always get a fast reply.